Frequently Asked Questions (FAQ) for Patients
1. What is the MouseKeyDo System?
The MouseKeyDo System is a program designed to change the way you type and mouse so you can use your computer with less pain and stress. It's proven effective both for managing chronic problems and for easing acute flare-ups.
You can use the MouseKeyDo System as an adjunct to your prescribed treatment plan or as a self-paced training program. After completing training, you can turn to the CD-ROM and manual at any time to refresh your memory or reinforce your new skills. The program is fully portable, letting you practice at work, at home, in a classroom, or at your doctor's or therapist's office.
2. Who can benefit from the MouseKeyDo System?
This program is especially effective for anyone whose ability to work productively is limited by pain caused by nerve entrapment and/or tendinitis caused by inflammation.
Successful MouseKeyDo users have experienced relief from many specific diagnoses, including lateral and medial epicondylitis, DeQuervain's tenosynovitis, ganglionic cysts, carpal tunnel syndrome, cubital tunnel syndrome, radial nerve entrapment, thoracic outlet syndrome, and myofascial neck and shoulder pain syndrome.
3. What makes the MouseKeyDo System different?
Studies show that a third of computer-related wrist, arm, and neck pain is caused by improper work habits and computer techniques, even in an office designed to be ergonomically correct. If your work habits are the cause of your pain, simply treating the symptoms won't solve the problem. The answer is to make permanent changes in the way you use your computer. The MouseKeyDo System was developed to do exactly that.
The MouseKeyDo System is a series of lessons that teach you new ways to use the keyboard and mouse, both on a desktop computer and on a laptop. Combining these techniques will help you work far more productively, and with far less pain. It was developed by Norman J. Kahan, M.D., a physical medicine and rehabilitation specialist practicing in Cupertino, California - the heart of computer-centric Silicon Valley. Dr. Kahan based the System on the way the body naturally moves, drawing from clinical practice, scientific research, and a close study of computer and piano technique. Users feel better fast, return to work quickly, and avoid re-injuring themselves in the future.
4. How long will it take to learn the MouseKeyDo System and see results? Is it hard to learn?
Expect to spend a total of three to six hours to learn every aspect of the program: setting up your workspace, sitting, using the keyboard, using the mouse, and using a laptop. If you choose to cover only some aspects of the program, it will take less time. You can use the CD-ROM to learn at your own pace at home, at work, or at a physical therapy clinic - whatever is most convenient for you. If you have severe symptoms, you may also require a disciplined clinical and functional training program supervised by a licensed therapist qualified to provide MouseKeyDo training. Find a MouseKeyDo provider.
The MouseKeyDo System may seem difficult at first, because it's so different from the typing and mousing techniques you're used to. Remember, you're learning an entirely new set of skills! Patience now will pay off in the long run. Once you've learned the exercises, practicing for just 20 minutes a day will help you get back to your previous level of productivity in a month or two.
5. What kind of results can I expect?
6. What does the MouseKeyDo System include?
The MouseKeyDo System is made up of two parts: a 98-page training manual and an interactive CD-ROM.
Computing Without Pain with the MouseKeyDo System covers 27 step-by-step lessons, with photo illustrations and practice exercises for each lesson. It also contains a discussion of the 12 most common computer-related injuries, a self-assessment quiz, and a training log to help you track your progress.
The companion CD-ROM features Dr. Kahan explaining and demonstrating all the techniques and practice exercises in 45 minutes of VHS-quality video. Dr. Kahan also performs "Doing the MouseKeyDo" - a fun original song that will help you remember the basics of your training! (System Requirements for playing the CD-ROM are compatible with Windows 98, 2000, ME, XP Home, XP Professional, Mac OSX, MacOS Classic, MacOS 9.x.)
7. How does MouseKeyDo work to further research, prevention, and treatment of computer-related disorders?
Each year, we donate a portion of our profit from sales of the MouseKeyDo System training manual and CD-ROM to educational institutions and non-profits in the field. For example, we support Ergonomics For Children and Educational Environments (ECEE), a technical committee of the International Ergonomics Association (IEA).
8. How can I get the MouseKeyDo System?
Are you billing your purchase to workers' compensation insurance? If so, we've set up a special page entitled "How to order the MouseKeyDo System through workers' compensation" to ensure you have the forms and information you need to complete your purchase.
If you're purchasing the MouseKeyDo System directly, you can order it online: Download and complete an order form, then send it to an authorized provider near you. Find a MouseKeyDo provider.
You may also order by phone at 650-917-1177.
9. How much does it cost?
The MouseKeyDo System is $89 if purchased from your health care provider, $125 if billed through workers' compensation insurance, and $75 plus sales tax, shipping, and handling if purchased directly via Paypal from the MouseKeyDo web site. We offer special rates to seniors and students.
10. How else can I pay for the MouseKeyDo system?
If your employer offers health care flexible spending accounts or health care cafeteria accounts, you can purchase the MouseKeyDo System that way. You can also ask your employer if it covers the cost of the program through its environmental health and safety, human resources, or continuing education and training budgets.
11. I prefer hands-on training to working with a CD-ROM. Where can I find a trainer?
We teach doctors, physical therapists, occupational therapists, and other professionals the MouseKeyDo System so they can train you safely and efficiently. Our provider finder lets you search for a trained provider near you.
12. Will my insurance cover the MouseKeyDo System?
Your employer's workers' compensation carrier may reimburse you if your doctor prescribes the MouseKeyDo System for you. Your doctor must be licensed as a Medical Doctor (MD), Doctor of Osteopathy (DO), or Doctor of Chiropractic (DC).
Workers' compensation or private health insurance may also cover supervised training by a licensed physical therapist, occupational therapist or licensed physician. Please check with your insurance plan.
13. What are some of the workman's compensation insurance carriers currently approving use of the MouseKeyDo System for the treatment of injured workers?
A partial list of insurance companies currently approving the MouseKeyDo System includes:
If your worker's compensation insurance carrier is not on the list, tell them about the benefits of the MouseKeyDo training.
The System must be prescribed by a licensed Medical Doctor (MD), Doctor of Osteopathy (DO), or Doctor of Chiropractic (DC) to qualify for coverage.
14. Whose employees use the MouseKeyDo System?
A partial list of our clients includes:
If your employer isn't on the list, tell them about the benefits of MouseKeyDo training!
15. How can I learn more about the MouseKeyDo System?
Click here to read Dr. Kahan's article, "Technique Addresses Computer-Related RSI." Part I will help you understand the causes of repetitive stress injuries. Part II will explain some of the specific techniques used in MouseKeyDo training.
Find out what other users say about the MouseKeyDo System.