Frequently Asked Questions (FAQ) for Employers
1. What is the MouseKeyDo System?
The MouseKeyDo System is a series of lessons that teach computer users new ways to use the keyboard and mouse, both on a desktop computer and on a laptop, in order to work more productively with less pain. The system is proven effective for preventing as well as managing a wide variety of repetitive strain injuries (RSI).
2. Who can benefit from the MouseKeyDo System?
This program is especially effective for anyone whose ability to work productively is limited by pain caused by nerve entrapment and/or tendinitis caused by inflammation.
Successful MouseKeyDo users have experienced relief from many specific diagnoses, including lateral and medial epicondylitis, DeQuervain's tenosynovitis, ganglionic cysts, carpal tunnel syndrome, cubital tunnel syndrome, radial nerve entrapment, thoracic outlet syndrome, and myofascial neck and shoulder pain syndrome.
3. What makes the MouseKeyDo System different from other programs on the market?
Studies show that a third of computer-related wrist, arm, and neck pain is caused by improper work habits and computer techniques, even in an office designed to be ergonomically correct. If work habits are the cause of someone's pain, simply treating the symptoms won't solve the problem. The answer is to make permanent changes in the way people use their computers. The MouseKeyDo System was developed to do exactly that.
The MouseKeyDo System was developed by Norman J. Kahan, M.D., a physical medicine and rehabilitation specialist practicing in Cupertino, California - the heart of computer-centric Silicon Valley. Dr. Kahan based the System on the way the body naturally moves, drawing from clinical practice, scientific research, and a close study of computer and piano technique.
4. Why should I offer the MouseKeyDo System to my employees?
People who use the MouseKeyDo System to manage RSI feel better fast, return to work quickly, and avoid re-injuring themselves in the future. As a result, your company's health care and workers' compensation costs are lower, and your productivity is higher.
The self-guided CD-ROM and training manual allows employees to learn the system at their own pace, at the time and place most convenient to them - and to your company. They can focus on specific pertinent topics, like setting up a safe workstation, or they can follow the complete training. Yet because every employee follows the same protocol, training is standardized, enabling your human resources and health and safety professionals to monitor and measure their progress. Moreover, a one-time investment in the MouseKeyDo System is less expensive than other interventions and can be used over and over again. We even offer special corporate pricing for companies buying the MouseKeyDo System in bulk for their employees.
Most importantly, the MouseKeyDo System works. Following MouseKeyDo training,
5. How long does it take to learn the MouseKeyDo System and see results?
Most users will require a total of three to six hours to learn the program. Because the System requires users to learn an entirely new set of keyboard and mouse skills, they must practice the exercises for 20 minutes a day. After one or two months, most people find they're working at their previous level - or, because they're no longer experiencing pain, that they're more productive than before.
To learn more about the clinical efficacy of the MouseKeyDo System, read Dr. Kahan's article, "Outcomes of Mouse-Keyboard Training" Part I and Part II.
6. What does the MouseKeyDo System include?
The MouseKeyDo System is made up of two parts: a 98-page training manual and an interactive CD-ROM.
Computing Without Pain with the MouseKeyDo System covers 27 step-by-step lessons, with photo illustrations and practice exercises for each lesson. It also contains a discussion of the 12 most common computer-related injuries, a self-assessment quiz, and a training log to help users track their progress. The companion CD-ROM features Dr. Kahan explaining and demonstrating all the techniques and practice exercises in 45 minutes of VHS-quality video. (System Requirements for playing the CD-ROM are compatible with Windows 98, 2000, ME, XP Home, XP Professional, Mac OSX, MacOS Classic, MacOS 9.x.)
7. What else does MouseKeyDo offer to employers?
8. How can I use the MouseKeyDo System in my workplace?
9. What can MouseKeyDo do to help me implement worksite programs?
We can teach your health and safety personnel to be MouseKeyDo providers and help them implement an ongoing training process to support new employees and those experiencing symptoms of RSI. After training, we will continue to provide continuing education, resources, and support.
In addition, Dr. Kahan is available to lead "Computing Without Pain Live," a PowerPoint presentation that demonstrates the MouseKeyDo System and explains the research behind it. This presentation is a great way to introduce the System to your employees, your health and safety personnel, and HR/workers' compensation administrators. The PowerPoint slides and accompanying written script are also available to your staffers who will be leading your in-house MouseKeyDo trainings.
If you do not have a health and safety specialist on staff, we can help you find conveniently located health care providers who are authorized by MouseKeyDo to lead trainings. Find a MouseKeyDo provider.
In addition, we offer health and safety personnel the option of downloading resources from this web site at no additional charge. These resources include Dr. Kahan's PowerPoint presentation, complete with narration or written script, as well as a training guide, handouts, and evaluation forms. This information is password-protected to limit access only to authorized MouseKeyDo providers. Download training resources.
10. How do I order?
Are you billing your purchase to workers' compensation insurance? We have worked with Medical Dynamics to create a simple, fast order system to ensure speedy authorization. Click here for the order form.
If you're purchasing the MouseKeyDo System directly, you can order it online:
The MouseKeyDo System is also available through participating health care providers. Download and complete an order form, then send it to an authorized provider near you. Find a provider.
You may also order by phone at 650-917-1177.
11. How much does it cost?
The program requires no special ergonomic equipment, only the purchase of the training manual and CD-ROM. Each book/CD package costs $125 when billing workers' compensation insurance.
12. Do you offer any special pricing?
Yes. Corporations, government agencies, and educational institutions purchasing for their employees pay just $75 per book/CD package if they do not intend to bill through workers' compensation.
If you hire MouseKeyDo to lead a training workshop, we offer a special rate for the book/CD package based on the number of individuals being trained. This rate is in addition to the cost of the training.
13. How does MouseKeyDo work to further research, prevention, and treatment of computer-related disorders?
Each year, we donate a portion of our profit from sales of the MouseKeyDo System training manual and CD-ROM to educational institutions and non-profits in the field. For example, we support Ergonomics For Children and Educational Environments (ECEE), a technical committee of the International Ergonomics Association (IEA).
14. Whose employees use the MouseKeyDo System?
A partial list of our clients includes:
15. What workers' compensation insurance carriers currently cover use of the MouseKeyDo System for the treatment of injured workers?
A partial list of insurance companies currently approving the MouseKeyDo System includes:
The System must be prescribed by a licensed Medical Doctor (MD), Doctor of Osteopathy (DO), or Doctor of Chiropractic (DC).
16. How can I learn more about the MouseKeyDo System?
Read Dr. Kahan's article, "Technique Addresses Computer-Related RSI." Part I will help you understand the causes of repetitive stress injuries. Part II will explain some of the specific techniques used in MouseKeyDo training.
Find out what other users say about the MouseKeyDo System.